Terms & Conditions
RETAINERS: All events require a minimum of $500.00 retainer which is due upon invoicing in order to secure the date. The remaining balance can be split in equitable payments with the final payment being due no later than 30 days prior to the event. Booking on short notice will require full payment upon invoice if the event date is available. Since all Florals, food, candy and dessert items are customized and made fresh for each event, balances are required to be paid in full in advance of the event date.
CANCELLATIONS by Client: In the event of a cancellation for any reason all payments made to date are non-refundable.
DATE CHANGES: In the event the client is forced to change the date of the event every effort will be made by Sugar City Designs to transfer location reservations and sub contractors to support the new date. The client agrees that in the event of a date change any expenses including but not limited to deposits and fees that are non-refundable and non-transferable are the sole responsibility of the client. The client further understands that last minute changes can impact the quality of the event and that SUGAR CITY DESIGNS is not responsible for these compromises in quality. Sugar City Designs will not be responsible for any weather damages (winds, rains, heat, cold) to decorations set up indoor/outdoors.
Decorations include: Flowers, lighting, Balloon Installations, light weight decorations, props, built installations, helium/air blown balloons, table decorations, and signage (pictures, posters, foam cutouts, paper products, banners etc.), and fabric draping.
ELECTRICITY: It is the client’s responsibility to provide us with electricity. In the event sufficient electricity is not available, we suggest that you rent a generator. We can provide generators for an additional $50.00 each. If you require a generator. We must be notified at least 48 hours before the event. In the unfortunate event power is not available full payment is still due.
ANY DAMAGES TO RENTAL EQUIPMENT WILL BE CHARGED TO THE CLIENT ABOVE AS REGULAR PURCHASE PRICE AND IS DUE IMMEDIATELY.
By remitting payment for this invoice, whether cash or electronic, the client agrees to adhere to the terms and conditions set forth above and any agreements aforementioned.
All major Credit Cards are accepted. Make all checks payable to Sugar City Designs. If you have any questions concerning these Terms and Conditions, contact us @ firstname.lastname@example.org
THANK YOU FOR YOUR BUSINESS!